Sandos Caracol Playa Del Carmen Review: I have to admit that I’m not the biggest fan of resorts, but to please my family, I do allow a resort stay every now and then during our travels. Despite my personal reservations, I do enjoy the convenience of a resort – relaxing by the pool or beach, indulging in the variety of buffet options, the exciting evening shows, and the limitless beverages and fun activities.
However, I still prefer to venture outside of the resort’s boundaries, interact with the locals, and explore the unique culture of the area.
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We recently stayed at Caracol Resort in Playa del Carmen, Mexico for four days with our family. I chose this resort due to its location, pictures and affordable price. It can be challenging to pick the right resort with so many options showcasing stunning photos and positive reviews.
Therefore, I am sharing an honest review of Sandos Caracol in this blog post. I will cover both the positives and negatives to help you make an informed decision before spending your money. If you choose to give it a try, I can offer you some advice on how to mitigate the negative aspects.
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What we Liked
The Location
Sandos Caracol has several advantages worth mentioning. It’s situated in a beautiful area with a long beach lined by palm trees along the Gulf. The resort is about 47 minutes away from the Cancun Airport (Map), 1 hour from Tulum and two and a half hours from the Chichen Itza ruins.
A bustling resort town, Playa del Carmen, is only a 15-minute taxi ride away. Being centrally located makes Sandos Caracol an ideal base for exploring the many wonderful sights of the Mayan Riviera.
Price of Rooms
The price is reasonable compared to the expensive accommodation found closer to Tulum. You can book all-inclusive options for both adults and children on popular websites like Booking.com or Hotel.com for around $250 per night per person. Just be sure to book the right room for your needs, as there are both family and adult-only sections available.
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The Jungle
Sandos Caracol is a verified eco-resort, certified by the Rainforest Alliance for being eco-friendly. It is situated in the midst of a jungle with native animals and plants. The hotel grounds comprise a considerable area of the jungle, which serves as a natural cooling system for guests wandering on the jungle paths.
The jungle is home to various animals like coatis, peacocks, and monkeys. Sandos has a cenote located behind its main lobby which you can swim in. The water is fresher and cooler, and if you wish to swim, you must sign up beforehand and wear life jackets. This is a perfect way to cool yourself down after sunbathing on a hot day.
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Things to Do
Sandos offers a variety of activities that cater to everyone. Kids can enjoy the water park that features huge waterslides, including the Kamikaze Slide which ends in a free fall plunge before you shoot out of a tube in a rush of water. For those who prefer less adrenaline-pumping activities, there is an activity room with ping pong and pool tables, and rentals of jet skis, kayaks, and snorkels. Additionally, the pool offers organized activities such as water basketball and water aerobics.
I had a great experience at this place. The gym offers a nice selection of free weights, weight machines and treadmills, and it’s air-conditioned. If you book a spa treatment, you can enjoy the outdoor jacuzzi and relax in the steam room and sauna. I treated myself to the Maya Temazcal Package, which included a Mayan awakening ceremony followed by a one-hour massage on an outdoor table located near the cenote in the jungle.
What We Dind’t Like
Food is not great even at the reservation restaurants
Sandos has a disadvantage in terms of the quality of their food, which unfortunately applies even to some of their specialty restaurants. One restaurant in particular, La Toscana, served completely inedible food. However, there were good dining options at La Riviera and Lirios. We were not able to dine at El Templo and Fogo de Brazil because we delayed making reservations. I suggest that you make your reservations as soon as you arrive to avoid this.
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Beach is Not Great
The beach at Sandos Caracol, while beautiful to look at with its palm trees, is not suitable for wading due to the rocky ground beneath the water’s surface. Additionally, the once-white sand beach is now covered in seaweed, which has become a more common issue in the area due to global warming. Though I enjoy the warm waters of the Gulf of Mexico, the rough terrain prevented me from swimming.
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