Royalton Riviera Cancun

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Royalton Riviera Cancun - An Honest Review

Table of Contents


The Royalton Riviera Cancun Resort & Spa, Mexico is a large, all-inclusive resort situated on the beach amidst tropical flora and fauna. It is a 20-minute drive from Cancun International Airport (CUN map) and a 45-minute drive from downtown Cancun and the Hotel Zone. The Puerto Morelos area where the resort is located is less crowded than the Hotel Zone, but the beaches are not as impressive. The resort is part of the Blue Diamond Resorts Collection and has 840 rooms, opening in 2014.

If you prefer a small and intimate setting for your vacation, the Royalton Hotel Cancun may not be the best choice for you. However, if you are romantic a couple or a single person looking for a peaceful and laid-back vacation, you may want to consider the Hideaway at Royalton Riviera Cancun section, which has 340 adults-only rooms.


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On the other hand, if you do enjoy a wide variety of resort activities such as entertainment, pools, and waterparks, then the Royalton Hotel Cancun is perfect for you. If you are interested in reading Royalton Riviera Cancun reviews and getting tips for planning a family vacation, please continue reading.

What We Liked

  • The resort offers a variety of amenities, including 11 swimming pools that provide a stunning view of the ocean.
  • Additionally, we have three bars located in the pool area, and we offer poolside service for guests.
  • For families, we have a small pool equipped with water features and slides.
  • We also have facilities for kids and teens, including video game consoles, air hockey tables, and lounging areas.
  • Guests can access our complimentary Wi-Fi service, called All-In Connectivity, at any location within the resort.
  • We offer daily activities, entertainment, and opportunities to participate in non-motorized water sports.
  • Finally, our nine dining options range from a Japanese restaurant to a steakhouse, and from a buffet to a sports bar and a cafe.

What We Didn’t Like

  • The beach is not very wide and might have abundant seagrass, which makes the water appear less crystal blue compared to other Caribbean beaches.
  • Additionally, you need to arrive early to secure a lounge chair as there is limited shade available at the pools.
  • The resort is quite large, and it might take up to 20 minutes to traverse from one area to another.
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Although reservations are not a must, the restaurants tend to have long waits for dinner, which could be positive or negative depending on individual preferences.

The Amenities

Theiera Cancun Resort offers various facilities including a fitness center, a casino, a full-service spa with a hair salon, and 11 pools with swim-up bars. They also have a kiddie splash park and an outdoor theater for evening performances. Additionally, the resort has over 20,000 square feet of meeting and event space that includes a ballroom with a stage and room for 1,000 guests, a chapel, and a terrace available for weddings.

The resort offers two clubs for kids: the Kids Club for ages 4-12 with movies, air hockey tables, and visits from Max and Ruby and Mike the Knight, and the Teen Club with game tables, PlayStation games, and space to relax. Babysitting is available for a fee. Shuttles to and from the airport are available but not free. 

The Hideaway section, which is only for adults, includes a pool, one restaurant, and five bars. Additionally, Hideaway guests are allowed to use the amenities at the Royalton Riviera, which is open to families.

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For the Family

The resort provides plenty of amenities for families to enjoy without leaving, such as pools, kids’ clubs, and scheduled activities. However, if they choose to do so, off-site tours and excursions are also an option. Beach activities like kayaking, snorkeling, and paddleboarding are available, but the resort does not offer motorized watersports to protect the nearby coral reef. While the water is calm and shallow for swimming, there may be seaweed present.

At Royalton Riviera Cancun, there are plenty of activities for kids that should allow parents to have some alone time. Parents can enjoy activities such as relaxing by the pool, using the fitness center equipment, or joining a Zumba, yoga, or aqua aerobics class. The Royal Spa offers body treatments, massages, facials, and pedicures/manicures that parents can book. Diamond Club members can even have their butler make spa reservations for them.

Restaurants and Dining Options

At Royalton Riviera Cancun, there are nine restaurants and round-the-clock room service. The food at this all-inclusive resort is exceptional according to guest reviews. Gourmet Marche offers a diverse buffet, while Japanese Zen has a teppanyaki show. The Beach Club Grill, SCORE Sports Bar and Lounge, Gourmet Marche, and Grazie Italian Trattoria are open for both lunch and dinner, and all showcase a Caribbean-style cuisine.

Hunter Steakhouse and Zen are highly praised and favored dining options. Other restaurants are also good choices. The Tex-Mex Armadillo restaurant serves lunch and dinner but is only available to Diamond Club members. You can visit the café for coffee, ice cream, and other desserts. Most restaurants have a dress code for dinner, so remember to bring a few resort casual outfits.

Room service is available 24/7, but most restaurants close at 10:00 or 11:00 p.m. If you need more late-night food options, SCORE Sports Bar is open until 6:00 a.m.

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The Rooms

The Royalton Riviera Cancun offers rooms with several amenities, including jetted tubs and either terraces or balconies. The rooms also have USB charging stations, Bluetooth audio devices, stocked minibars, 24-hour concierge service, free Wi-Fi, and luxurious DreamBed mattresses exclusive to Royalton Luxury Resorts. There are different views to choose from, such as mangroves, the ocean, or gardens. Some guests have mentioned a potential odor issue with the mangrove-view rooms.

The Royalton Riviera has three sections for rooms: Resort, Diamond Club, and Hideaway. If you have Diamond Club status, you can enjoy additional perks such as robes and slippers, a better room service menu, and butler service. However, the size of the regular Resort room and the Diamond Club room is similar, and the main distinction is the extra amenities.

For those staying at the adults-only Hideaway section, it is recommended to request Building 3 if you prefer a sunny location. Also, be aware that swim-out rooms may have cold water if they are shaded. Both Royalton Riviera and the adults-only Hideaway section offer ocean view rooms. Keep in mind that guest rooms at Royalton Riviera Cancun are non-smoking, but there are designated smoking areas on balconies, by the pool, and on the beach.

The Luxury Junior Suite is a room that can fit up to five people with either one king-size or two queen-size beds. There is also a sitting area with a pull-out couch. This room is available in a swim-out location.

The Luxury Presidential Suite can hold up to four guests and offers more space and extra amenities. The room has a king-size bed, a kitchenette and a seating area with a double sofa bed. This room is available with an ocean view and a rooftop Jacuzzi.

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If you are traveling with a big group or a family that spans multiple generations, you might want to consider the Presidential Two-Bedroom Suite. This suite can hold up to eight people with two bedrooms, one with a king-size bed and the other with two queen-size beds. You can choose between a swim-out suite and one with an ocean view.

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