Conrad Resort Tulum 

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Conrad Tulum - An Honest Review

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Conrad Tulum Riviera Maya

This new resort is situated amidst mangroves in the enchanting Riviera Maya, approximately one hour and 45 minutes away from Cancun International Airport and 25 minutes from Tulum. Its unique blend of ancient roots and a forward-looking dedication to sustainability is enthralling.

Earlier this year, the Conrad Tulum Riviera Maya resort opened with 349 guest rooms and suites. The accommodations are situated in six buildings that form an arc around a cove and beach area, providing a wide range of options for guests.


🇲🇽 Mexico Travel Resources We Use:


You can enjoy a peaceful experience at the spa, try delicious food made from local seafood at one of the resort’s 11 restaurants, or relax under the sun at Conrad Tulum Riviera Maya. The resort also has a large gym, a cycling studio, and a yoga room that you can use to burn off extra calories.

Additionally, if you have kids with you, the resort has both a kids and teens club. Babysitting services are available for a fee.

In September 2022, we stayed at Conrad Tulum Riviera Maya and this review is based on our experience. If you plan to stay here, consider booking through Live Luxe Travel Co. to get access to Hilton Impresario benefits, such as resort/hotel credits, daily breakfast, room upgrades, and more.

The Rooms

We stayed in the 1 Bedroom Governors Suite on the top floor of the hotel and had beautiful views of the beach and ocean. The suite was 1,565 sq. ft. and had floor-to-ceiling windows. The living room was generous and had comfortable sectional and armchairs. There was a dining table for 8 and an adjacent kitchenette and bar for preparing drinks. The bedroom was large and had a seating area and a king-sized bed.

You can enjoy a luxurious master bathroom with a double sink, a separate vanity and a wet room that features a free-standing soaking tub and a rainfall shower. Additionally, there’s a separate WC area located near the living room by the main entrance. On the balcony, there’s a relaxation tub for two people where you can enjoy the ocean air. If needed, the suite can connect to an adjacent guest room to form a two-bedroom suite. The suite also includes other amenities such as a Nespresso machine, a 65-inch HDTV, ample closet space, and a safe.

Hotel Amenities

The property includes a spacious fitness center with separate rooms for practicing yoga and spin, ideal for those who wish to stay in shape while traveling.

The spa located at Conrad Tulum Riviera Maya is an exceptional site for self-care and indulgence. Constructed from natural rock and timbers found in the region, the spa offers an atmosphere of serene relaxation. The central lounge is designed in the shape of a cenote and provides ample sunlight throughout the day. The treatment rooms are elegantly designed casitas that create an ideal ambiance for your treatment.

During our stay, we had to decide which pool or beach we wanted to spend our day at as there were 5 pools to choose from.

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There are lots of restaurant options available to satisfy any craving you may have. We particularly enjoyed the open kitchen breakfast at Arbolea. Ultramar had a lively atmosphere with a live DJ for evening cocktails. Maratea’s dinner gave us the feeling of being in Greece. Cafétal provided us with the necessary fuel with its afternoon coffee or post-workout smoothie.

The breakfast at Arbolea was amazing! They offer a very wide and generally good variety of breakfast options, including a French Toast/Pancake station, Oatmeal station, made-to-order eggs, Avocado Toast station, Chilaquiles station, Tamales and Quesadilla station, and much more. Additionally, they have a selection of cold cuts, cheeses, yogurt, cereal, pastries, and fruit.

The Service

Although we’ve stayed at a few disappointing Conrad Hotels and Resorts before, we were initially unsure about the service we would receive at the Conrad Tulum Riviera Maya. However, our concerns proved unfounded, as the service we received was some of the best we’ve experienced in Mexico. Every staff member we interacted with was incredibly friendly, helpful, and made sure our stay was enjoyable.

Overall Impression

Conrad Tulum is a resort located on the Riviera Maya coast that offers a unique and remarkable experience. So what sets it apart from the numerous resorts in Cancun, Tulum and Playa del Carmen.

The Resort has a boutique and refined atmosphere, with regional influences that make visitors feel like they are in Mexico. It offers plenty of entertainment options and avoids feeling like a huge resort. It is a great choice for couples, families, friends and honeymooners, and provides a perfect experience from start to finish.

Check Out Prices & Availability for Conrad Tulum
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Traveling to 🇲🇽 Mexico soon?

I recommend these travel resources for Mexico that I personally use:

🏨 Hotels: I have found that Expedia and consistently have the best deals on hotels and resorts in Mexico. If you prefer to stay at a vacation rental, check VRBO that is usually cheaper than AirBnB’s added fees!

✈️ Flights: To find the best flight deals to Mexico, I always use Kayak. Remember to subscribe to their price alerts for the travel dates you want. Another great alternative for flight deals is Expedia.

🚗 Rental Cars: I always use and highly recommend Discover Cars because it allows me to compare several car rental companies and view ratings on various factors such as overall value, pick-up procedure, agent efficiency, car condition, and total time taken.

🚙 Cancun Airport Transportation: For the fastest and easiest way to travel, I suggest arranging a private transfer with Cancun Airport Transportation. Honestly, no better way to travel from the airport to your hotel or resort.

🤿 Tours & Activities: For tours and activities in Mexico, I highly recommend using either Viator or GetYourGuide. These websites offer a full refund if you cancel your booking 24 hours before the start of the tour, and they also provide excellent customer service in case of any issues.

🚨 Travel Insurance: I always suggest purchasing travel insurance as a precaution before traveling, especially after a recent accident in a taxi in Mexico. For short trips, I recommend Travel Insurance Master, whereas for digital nomads, Safety Wing is a better option.

📷 Best Camera for your trip: I always carry with me a GoPro, It’s light, compact, takes great video and pictures, and most importantly, it’s waterproof! You just can’t go wrong with one. If you are interested in higher quality video and photography, I always carry with me on my trips and highly recommend the Sony A7IV which I think is the best travel DSLR Camera out there.

☀️ Biodegradable Sunscreen: Remember to include a good sunscreen to protect yourself from the summer sun. I always use and suggest Sun Bum Sunscreen, which is vegan, reef-friendly, and cruelty-free.